Responsible Gaming
Gaming Should Be Entertainment
At Parimatch India, we believe that online gaming and sports betting should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Gambling always carries the risk of losing money. Please only gamble with funds you can afford to lose, and never use money intended for essential expenses like rent, utilities, food, or medical care.
Responsible gaming is a shared commitment between our platform and our players. We encourage you to play responsibly and within your means.
Age Verification & Legal Requirements
In India, you must be 18 years of age or older to access and use Parimatch India's gaming services. Age verification is mandatory and helps protect minors from the risks of gambling.
If you are under 18, please do not attempt to register or place bets. We take age verification seriously and employ strict measures to prevent underage access.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone you know, seek help immediately:
- Chasing Losses: Trying to recover lost money by gambling more
- Hiding Gambling: Keeping your gaming activities secret from family or friends
- Loss of Control: Inability to stop or reduce gambling despite wanting to
- Gambling with Money You Can't Afford to Lose: Using rent, bills, or savings for gambling
- Borrowing to Gamble: Taking loans or using credit to fund gaming activities
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating Bets: Needing to wager larger amounts to achieve the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Relationship Strain: Conflicts with loved ones over gambling habits
Self-Help Tools & Player Controls
Parimatch India provides several tools to help you maintain control over your gaming activities:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you're willing to lose during a gaming session
- Session Time Limits: Set automatic reminders or session duration limits to prevent extended play
- Reality Checks: Receive periodic notifications during gaming sessions reminding you of time spent and money wagered
- Account Cooling-Off Period: Take a temporary break from your account for a set period (7 days to several months)
- Self-Exclusion: Permanently close your account if you feel you cannot control your gambling
To access these tools, log into your Parimatch India account and visit the Responsible Gaming or Account Settings section. You can also contact our customer support team for assistance in implementing these controls.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
India & South Asia
- All India Gaming Federation (AIGF) – Industry responsible gaming initiatives
- AASRA (Astitva Ek Asha) – Mental health and addiction support in India
24/7 Helpline: +91-22-2754-6669 | www.aasra.info - iCall – Emotional Support & Counseling
Helpline: +91-9152 987 821 | www.icallhelpline.org
International Resources
- GamCare (United Kingdom) – Free confidential support for problem gamblers
Helpline: 0808 8020 133 | www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Counseling and support services
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Resources and treatment referrals
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
1-800-GAMBLER (1-800-426-2537) | www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany) – Health education and prevention
www.bzga.de
If You Need Help, Take Action Today
If you feel your gambling is becoming a problem, or if you're concerned about someone else's gaming habits, please seek help immediately. There is no shame in reaching out for support—many people have successfully overcome problem gambling with proper help and guidance.
Remember: Gambling should always be fun and within your control. If it's no longer enjoyable or you're struggling to manage it, it's time to get support.
Contact our customer support team or reach out to one of the organizations above to begin your recovery journey today.
This Responsible Gaming information is provided for player protection and awareness. Parimatch India is committed to promoting responsible gaming practices and supporting players in need. For the most up-to-date resources specific to India, please consult local health authorities and addiction support services.